iink Check Image Requirements

Ensure your check gets processed smoothly by following our accepted image guidelines. This guide outlines the requirements for clear and accurate check submissions, common errors to avoid, and tips for hassle-free uploads.

General Guidelines for Check Images

• Clarity: Images must be sharp, with all text and details legible.
• Lighting: Ensure the image is well-lit with no shadows, glare, or reflections.
• Orientation: The check must be flat and entirely visible, without any cropping or tilting.
• Background: Use a plain, contrasting background (e.g., white or black surface) for better visibility.

Accepted Check Image Formats

• File Types: JPEG, PNG, and PDF formats are supported.
• Resolution: Minimum resolution of 300 DPI (dots per inch) is recommended for clear details.
• File Size: Keep images under 5 MB for smooth uploading.

Checklist for Accepted Check Images

To ensure your check images meet iink’s requirements:

1. The entire check is visible in the image (no edges cropped).
2. Account number and routing number are clear and legible.
3. The signature is visible and not smudged.
4. No foreign objects (e.g., fingers, paper clips) are in the frame.
5. The check is not torn, crumpled, or heavily stained.
6. Avoid using filters or editing tools that alter the check's appearance.

Common Issues Leading to Rejections

• Blurry Images: Caused by poor focus or low resolution.
• Partial Images: Missing corners or details of the check.
• Obstructions: Shadows, fingers, or other items covering parts of the check.
• Altered Checks: Checks with visible edits or corrections.
• Double Images: Uploading two checks in a single photo or overlapping checks.

Tips for Capturing a Perfect Check Image

1. Place the check on a flat surface with good lighting.
2. Use a high-quality camera or smartphone.
3. Hold the camera directly above the check to avoid distortion.
4. Double-check the image before uploading to ensure all details are clear and visible.

FAQs

• What if my check is rejected?
  Review the rejection reason and retake the photo following the guidelines above.

• Can I upload images of checks written in pencil?
  No, checks must be written in permanent ink to ensure authenticity.

• What should I do if I encounter upload errors?
  Refer to the article: Why am I getting "Image Error" on my file?. If issues persist, contact iink support for assistance.

By following these guidelines, you can ensure seamless processing and avoid delays with your check submissions.