Reissuing a check for a loss draft typically occurs when the original check issued by an insurance company for a claim payment is lost, stolen, expired, etc. Reissued checks will need to uploaded into the iink app to continue your claims process.
If you have been reissued a check, you'll need to upload that into the iink app. Here are step-by-step instructions on how to properly enter a new check into the iink app for processing:
- Log in to your iink account at app.iinktech.com to access your Dashboard.
- Select the claim for the reissued check and click the Review button; the search bar can be used for easy navigating.
- Next, click the blue +Add Check button, and you can upload an image of the front and back of the check, complete the required information and save the reissued check file related to the claim for submission. Upload a picture of the front and back of the check.
For common errors associated with check images, please check out this guide. - Enter the Check Amount.
- Select a Service by answering a couple questions about the check.
- Enter the Claim Number and upload the Scope of Loss (AKA adjuster's worksheet, insurance estimate)
- If the insurance claim was settled in a dispute, and a scope of loss was not provided, please upload the Settlement Letter and/or Final Release.
- Additional documentation may be required by the mortgage company to confirm the repairs. We will request those items from the other stakeholders if needed. - Add Stakeholders. For more information on stakeholders, please check out this article.
- Click Submit (You have the option to save and continue later if you do not have all the required information by clicking the "Save Progress" button).
