Stay Safe: Ensuring the Emails You Receive are Truly from iink

Phishing is a serious threat that can compromise your personal information and security. Here’s how you can ensure the email you're receiving is genuinely from iink and not from someone pretending to be us.

Check the Sender’s Email Address

• Legitimate Email Domains: Always verify that the email is coming from a valid iink domain.
  • The only official domain is @iink.com.
  • Ensure the senders email is @iink.com or one of our sub-domains like @mail.iink.com or  @app.iink.com but always ends with iink.com.
     
    If the email address ends in anything else, be suspicious.
  • You can see below an example of what the email sender should look like when it's coming from iink.

• Look for Subtle Typos: Fraudsters may use addresses that are close but not identical to the official ones (e.g., @i1nk.com instead of @iink.com).

Inspect the Email Content

• Personalized Information: Genuine emails from iink will often include personal details like your name or specific information about your account. Phishing emails often lack personalization or use generic greetings like "Dear User."
• Grammar and Spelling: Be wary of poor grammar, spelling mistakes, or awkward phrasing. Professional companies like iink maintain high standards in communication.

Hover Over Links Before Clicking

• Verify URLs: Hover your mouse over any links in the email to see where they actually lead. The URL should start with https:// and be directly associated with the official iink domain. If the link looks suspicious or doesn’t match the content, do not click on it.

Do Not Share Sensitive Information

• Red Flags: No legitimate company, including iink, will ask for sensitive information such as your password, social security number, or credit card details through email. If an email requests such information, it is likely a phishing attempt.

Look for Secure Communication Indicators

• Check for Encryption: Legitimate communication from iink should be secured. Look for indicators like encryption logos or statements within the email that mention the security measures taken.

Excessive Urgency 

• Threat or urgent call to action: While it's possible that a real email from iink might ask you to take action, we will never send an email that sounds threatening or contains excessive urgency.

Contact iink Directly if in Doubt

• Use Official Channels: If you are unsure about the authenticity of an email, do not reply directly to the email. Instead, contact us directly through our official website at iink.com or customer support channels to verify.

• Support Number: 833-468-4465

• Email: info@iink.com

• Business Hours: Monday through Friday. 9am to 5pm EST (Eastern Standard Time).

Educate Yourself and Others

• Stay Informed: Keep yourself updated on the latest phishing tactics. Sharing this knowledge with friends, family, and colleagues can help protect more people from becoming victims.
  
  
  

By following these steps, you can better protect yourself from phishing attempts and ensure the emails you receive from iink are authentic. Stay vigilant and always prioritize your online security.