Request for Funds

Request for Funds allows you to request payments from others through the iink platform, making it easier to receive money for services, deductibles, materials, or other claim-related expenses.

Requirements

• You must be an iink verified user to request funds
• The recipient can be any email address, but they'll need to create an iink account to pay you

How to Request Funds

Making a Request

1. Log in to your iink account and click on the Wallet tab.
2. Click the "Pay / Request" button on your dashboard
3. Select the "Request" tab in the payment window 
   
4. Enter the amount you want to request (e.g., $1,500.00)
5. Enter the payer's email address 
6. Add a note describing what the payment is for (e.g., "Fee")
7. Optionally attach documentation by clicking "Upload attachment"
8. Optionally add reference information like job or claim numbers
9. Click "Request $X.XX" button to submit

After Sending a Request

• You'll see a confirmation screen showing your request was sent 
  
• Your request will appear in your Pay/request card in your wallet dashboard
  
• The recipient will receive an email notification 
  
• You can view the status and details of your request in the dashboard 
• The requested amount will not appear in your balance until payment processing begins

Managing Requests

• Viewing Request Details: Click on the request in your dashboard to view details 
• Sending Reminders: Click the "Remind" button to send a reminder to the payer, once every 24 hours
  
• Canceling Requests: Click "Cancel request" if the payer hasn't started the payment process 
• Request Expiration: Requests expire after 2 weeks if not acted upon

Payment Methods

Recipients can pay you using:

• Their iink wallet balance
• Bank transfer (ACH)
• Check upload (by taking a photo) **COMINGS SOON**

Payment Status Tracking

Your dashboard will show the status of each request:

• Pending: Request sent, awaiting payer action
• Processing: Payment initiated, funds being transferred
• Completed: Payment successful, funds in your wallet
• Canceled: Request canceled
• Expired: Request expired (after 2 weeks with no action)
• Declined: Recipient declined to pay

When Will I Receive My Money?

The time it takes to receive your money depends on how the payer chooses to pay your request. Different payment methods have different processing times:

• Wallet-to-wallet transfers: If the payer uses their iink wallet balance, funds will appear in your wallet immediately after they complete the payment.
• ACH transfers: If the payer connects their bank account and pays via ACH, funds typically take 1-3 business days to clear and become available in your wallet.
• Check payments: If the payer uploads a check image, funds typically take 3-5 business days after the check clears verification to appear in your wallet. **COMING SOON**

Remember that these timeframes begin after the payer takes action. The overall time from your initial request to receiving funds also depends on how quickly the payer responds to your request. You can view the payment method and expected availability date for each transaction in your dashboard.

• Stakeholders who have previously appeared on your checks
• Payees you've sent RFPs to in the past.