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      How to Save/Download and Upload Documents to the App

      Document Handling

      1. Saving/Downloading Documents:

        • On a Computer:

          1. Open the document in your preferred application (e.g., Word, Google Docs).

          2. Click on File > Save As or Download and choose PDF as the file format.

          3. Save the file to an easily accessible location on your computer.

        • On a Mobile Device:

          1. Open the document in the relevant app.

          2. Select the sharing or export option.

          3. Choose Save as PDF or Export to PDF and save it to your device.

      2. Uploading Documents to the App:

        1. Open the app and log in to your account.

        2. Navigate to the section where you need to upload the document.

        3. Click the Upload or Add Document button.

        4. Select the PDF file from your device and confirm the upload.

      How to Create a PDF File for Photos

      1. Using a Mobile App:

        • Download a free scanning app such as Adobe Scan, CamScanner, or Microsoft Lens.

        • Open the app and take a photo of the document.

        • Adjust the photo to fit the document frame if necessary.

        • Save or export the file as a PDF.

      2. Using a Computer:

        • Open your photo in an image viewer or editor (e.g., Preview, Paint).

        • Select Print and then choose the Save as PDF option in the print dialog box.

      3. Important Note:

        • Only PDF files will be accepted. Ensure the file format is correct before uploading.

      How to Compress a PDF File

      1. Using an Online Tool:

        • Visit a website such as Smallpdf, ILovePDF, or Adobe Acrobat Online.

        • Upload the PDF file and choose the compression option.

        • Download the compressed PDF file.

      2. Using a PDF Editor:

        • Open the PDF in software like Adobe Acrobat.

        • Click on File > Reduce File Size or Compress PDF.

        • Save the reduced file.

      3. On Mobile Devices:

        • Use a compression app available in the App Store or Google Play.

      Adjusting Scanner Settings for PDF Files

      1. On the Scanner Software:

        • Open the scanner software on your computer.

        • Set the file format to PDF before scanning.

        • Adjust the resolution (DPI) to 150 or 200 for smaller file sizes.

      2. Using a Multi-Function Printer (MFP):

        • Access the settings on the printer's control panel.

        • Set the output format to PDF and choose a resolution between 150-300 DPI.

      3. Best Practices:

        • Ensure the document is properly aligned on the scanner bed.

        • Preview the scan to verify quality before saving.

      Final Notes

      • Always verify that the uploaded file is in PDF format.

      • For assistance, consult our support team directly through the app or give us a call to the 813 588 3864.