How do I request a reissue of the check?

If a check needs to be reissued due to loss, damage, or incorrect information, we provide a streamlined process to help you request a reissue quickly and efficiently.

Common reasons for requesting a reissue

• Lost or Stolen Check
• Damaged Check
• Incorrect Payee or Amount
• Expired Check
• Stop Payment

Steps to request a check reissue

Log into your iink account

• Navigate to the iink app.
• Access your dashboard with your credentials.

Locate the check

• On your dashboard, under "Active" you will find the active claims you have. Identify the check that needs to be reissued.
• Click on "Review"

• You'll be able to see your claim details. 
• Click on the option "Recall & Correct" to reissue your check. 
  
  
• Enter the details needed, once ready; click on "Submit".

Await Processing

• Once your request is submitted, iink will:
  1. Review the request and verify the details.
  2. Initiate the reissue process.
  3. Notify you of the reissue timeline.

Processing Fee

Standard Fee

• There is a $25.00 fee for processing reissued iink Pro checks.

Fee Conditions

• • Original Check Processed with Service Fee:

    • If the original check was uploaded and the service fee was charged, you will only be charged $25.00 to process the reissued check.

  • Returned Before Label Scanned:

    • If the check is returned prior to the label being scanned:

      • No fee will be charged unless you are on upfront billing, in which case the $25.00 fee applies.